Computer Help & Repair
Slow computer? Software acting up? We troubleshoot the problem, help with setup, and explain your upgrade options.
YOUR LOCAL, FAMILY-OWNED TECH TEAM
Computer, Wi-Fi, device and cybersecurity help for homes across North Texas. Friendly local service without the confusing tech talk.
Frisco · Little Elm · Prosper · The Colony
01 / HOW WE CAN HELP
Everyday technology should make life easier.
Let’s get yours working for you.
Slow computer? Software acting up? We troubleshoot the problem, help with setup, and explain your upgrade options.
Get help with dead zones, slow Wi-Fi, routers and mesh systems so your devices can stay connected around your home.
Suspicious pop-ups or unusual behavior? We assess the issue, help clean up your computer, and explain the next steps.
A practical review of your devices, accounts and router, with clear guidance on passwords, sign-in protection and safer settings.
From computers and printers to TVs, smart devices and cameras, we help configure your equipment and get it connected.
Get help setting up backups, choosing cloud options, or moving important photos and documents to a new computer.
02 / A SIMPLE WAY FORWARD
Call or send a request. Tell us what’s happening in your own words. You don’t need to know the technical name.
We’ll discuss what you need, confirm your location, and agree on the visit details and cost before work begins.
We come to your home, work through the issue, and explain what we did and any recommended next steps.
03 / THE PERSONAL APPROACH
You shouldn’t need an IT background to feel comfortable asking for help. We bring patient, practical support to your home.
Meet your local tech team“Let’s take a look together.”That’s where a better tech experience starts.
We explain the issue and your options in plain English, so you can make a comfortable, informed decision.
We see your devices and connections where you actually use them. No packing everything up for a trip to a shop.
We consider safer settings and everyday habits while helping with your technology.
A local father-and-son team that treats your questions, your time and your home with respect.
04 / THE PEOPLE BEHIND PTS
Petty Tech Solutions is a father-and-son technology business serving homeowners in North Texas.
We bring together professional IT experience and a cybersecurity education to help with the technology you use every day.
Our goal is simple: make getting tech help feel approachable. Personal attention, understandable answers, and someone willing to walk you through it.
05 / CLOSE TO HOME
We provide in-home tech support in Frisco, Little Elm, Prosper and The Colony. Nearby communities may also be available depending on your location.
Check service availabilityJust outside these areas? Give us a call.
06 / LET’S GET IT WORKING
Tell us what’s going on and how to reach you. We’ll discuss the next steps together.
PREFER TO TALK? CALL US(469) 732-7955jamespetty@pettytechsolutions.comOnline requests are not available yet. Please call or email us for help.